We're here to help
Contact us
Contact us
Our friendly support team is available Monday to Sunday, 7:00am–3:00pm MYT, and we aim to respond within 24 business hours. Whether you’ve got a quick question or need some extra support, just reach out. We’re here for you.
Our friendly support team is available Monday to Sunday, 7:00am–3:00pm MYT, and we aim to respond within 24 business hours. Whether you’ve got a quick question or need some extra support, just reach out. We’re here for you.
FAQs
Moshy is an online healthcare service supporting Malaysians with medically guided weight loss care. We make it easier and more convenient for you to access clinical support on your weight loss journey.
Moshy is available to anyone aged 18 and over who currently reside in Malaysia. You don’t need to be a Malaysian citizen to use our service. As a private healthcare provider, Moshy connects you with registered local practitioners who provide care online. Please note that all prescriptions are subject to practitioner assessment and clinical approval – completing a quiz or consultation does not guarantee a prescription. Please refer to our Terms of Use for more.
Yes. If you're eligible and a practitioner believes a video consultation is appropriate, you'll be booked in for a telehealth appointment to discuss your treatment plan. You’ll also have access to secure messaging to ask follow-up questions or request changes to your plan.
Media enquiries
For all media enquiries please contact media@getmosh.com
Business address
UNIT 23-01, LEVEL 23, MENARA HAP SENG 3, JALAN P. RAMLEE, KUALA LUMPUR, 50250 Kuala Lumpur, Wilayah Persekutuan, Malaysia